Cookie Policy

This Cookie Policy explains how Retraining Pain Ltd (we/us/our)  uses cookies and similar tracking technologies on our website at www.retrainingpain.co.uk (Our Website).

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit Our Website (Cookies). They are widely used to make websites work efficiently and improve users’ browsing experience. Cookies can also be used to collect data for various purposes, such as analysing website traffic, personalising content, and delivering targeted advertisements.

Our use of Cookies is regulated by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2003 (SI 2003/2426) (as amended) and the relevant parts of the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (UK GDPR).  Together these are referred to as Cookie Law.

2. Types of Cookies We Use

Our Website may place and access certain first-party Cookies on your device. First-party Cookies are used to facilitate and improve your experience of Our Website.  We may also use third-party Cookies on Our Website, for example to provide analytics data and to help us target our advertising.

We use the following types of Cookies on Our Website:

2.1.Essential Cookies

These Cookies are necessary for the proper functioning of Our Website. They enable you to navigate Our Website and use its features, such as accessing any secure areas and making transactions. You can switch off these essential Cookies in your browser setting, however without them, some services or parts of Our Website may not be available.

2.2. Functional Cookies

Functional Cookies allow Our Website to recognise you and remember your choices and preferences, such as language settings and region. These Cookies enhance your experience by providing personalised content.

2.3 Analytical or Performance Cookies

These Cookies help us understand how visitors interact with Our Website by collecting information about page views, the number of unique visitors, the source of traffic, how users navigate around Our Website and other statistical data. We use this information to target potential customers, improve Our Website’s performance and user experience, for example ensuring users can find what they are looking for quickly.  Our analytics and performance Cookies are placed by Google Analytics.  Further information regarding Google Analytics’ Cookies is available here: Google Privacy & Terms: Technologies.

2.4. Advertising / Targeting Cookies

We may use advertising Cookies to deliver relevant advertisements to you based on your interests.  These Cookies track your browsing habits and help us display targeted ads.  Our Website uses the Meta Pixel Cookie, which allows us to measure the effectiveness of our social media advertising campaigns by tagging social media users when they visit Our Website, re-target our advertising to customers who are more likely to purchase from Our Website, and measure the impact of our social media advertising campaigns by measuring what happens when people see them.  For more information on how to manage your ad settings and update your preferences, see the following Meta Guide: Adjust How Ads Are Show to You Based on Your Activity Information From Ad Partners.

Third-party Cookie providers, such as Meta and Google, are not permitted to use the information collected on our behalf, except to help us conduct and improve our business. 

By using Our Website, you consent to the use of these Cookies. You can control your preferences for these third party Cookies via your browser settings (see section 4 below) or by opting out through those third-parties’ consumer pages. 

3. How to Manage Cookies

Before Cookies are placed on your device by Our Website, you will be shown a pop-up asking you to give your consent to set those Cookies.  You will be able to choose whether to consent only to necessary Cookies and/ or to non-essential functional, analytics, performance and advertising Cookies.  Necessary Cookies help make Our Website more useable for users by enabling basic functions like page navigation and access to secure areas of Our Website.  Our Website cannot function properly without these Cookies.  By consenting to the placing of Cookies you are enabling us to provide the best possible experience and service to you.  The non-essential Cookies on Our Website are not integral to the functioning of Our Website and your use and experience of Our Website will not be impaired by refusing consent to them. 

You can also manage your Cookie preferences by adjusting your browser settings. Most web browsers allow you to block or delete Cookies, and also enable you to choose whether you wish to disable all Cookies or only non-essential Cookies. By default, most internet browsers accept Cookies, but this can be changed.  Please refer to your browser’s help menu for instructions on how to manage Cookies.  Links to instructions on how to manage Cookies in the most common internet browsers appear below:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Safari

4. Cookie Consent

By using Our Website, you consent to the use of Cookies as described in this Cookie Policy. You have the option to withdraw your consent at any time by adjusting your Cookie preferences as outlined in Section 4.

5. Contact Us

If you have questions or concerns about our Cookie Policy or our data protection practices generally, please contact us by email at hello@leadershiplaunchpad.co.uk.

6. Updates to this Cookie Policy

We may update this Cookie Policy to reflect changes in our Cookie practices or Cookie Law. Any updates will be posted on this page, so you are advised to check it from time to time.

This Cookie Policy was last updated on 9 December 2024.